A big part of customer retention is finding out why they are not buying. While several reasons play their part, price clearly stands out as a titan. Price is one of the primary reasons why customers are discouraged to buy products. How many times has it happened that you so wanted to buy that jacket but it was too expensive? So you keep it in the wishlist waiting for a sale or until the price drops. Or, you search for coupons for discounts. And if none of those things work, you … [Read more...] about Are Discounts on Abandoned Carts Doing You More Harm Than Good?
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